Scrubs N More, only ships to all 50 states, and Puerto Rico, we do not ship overseas. The free shipping only applies to orders over $100, its only applicable for items purchased and paid for, it does not include returned or damaged products by the customer. Your order will usually ship within 48 hours, using ground shipping, which normally takes 5-7 days for delivery. Fedex & UPS do not deliver items to a postal box, only USPS delivers to a postal box. When you place an order, we will estimate the shipping rate and delivery dates for you based on the availability of your items and the shipping options you choose.
Scrubs N More only accepts returns for unopened or defective items within 7 days of delivery for a replacement or a full refund not including shipping fees. We only pay for shipping return, when the item is defective or we made an error on your order, we do not pay for shipping fees when the item ordered was an error by the customer. Refunds are normally processed when the item is received, and reviewed to determine if the item is eligible for a refund. If the item is eligible for a refund, the refund is processed within 10 days after the item is received. However you must allow additional time for your bank to process the refund. We'll notify you via e-mail once your refund has been processed.